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Refund Policy

BYGONE CLOTHES REFUND POLICY

Refund Policy for Bygone Clothes.

Effective Date: [08/07/2025]

 

Thank you for shopping with Bygone Clothes. We aim to ensure you are completely satisfied with your purchase. Please read our refund policy carefully:

 

1. Eligibility for Refunds:

  • Refunds are accepted within 14 days of receiving your item.

  • Items must be returned in the same condition as received—unworn, unwashed, and with original tags (if applicable).

  • Proof of purchase (receipt or order confirmation) is required.

 

2. Non-Refundable Items:

  • Items marked as ‘final sale’ or ‘non-refundable.’

  • Underwear, swimwear, and accessories for hygiene reasons.

 

3. How to Request a Refund:

  • Contact us at contact@bygoneclothes.com with your order number and reason for return.

  • We will provide return instructions.

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

 

4. Processing Your Refund:

  • Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.

  • If approved, a refund will be processed to your original payment method within 5-7 business days.

 

5. Exchanges:

  • We do not offer direct exchanges. Please return the unwanted item and place a new order.

 

6. Damaged or Faulty Items:

  • Contact us within 48 hours of receiving a damaged or faulty item. Include photos for quicker resolution.

 

For any questions, please contact us at contact@bygoneclothes.com.

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